Margo’s question:

“What was the single most important take away for the #SHRM conference where you were presenting on April 26th?”

The single most important take away?  Wow, now that’s a tough one.  Margo’s question is very timely and deserves more than a simple one word response. With 91% of Americans now mobile subscribers, there’s no better time to discuss how mobile plays into HR & recruiting.

Here are FIVE TIPS for any employer considering a “mobile recruitment” solution:

Tip #1: Think Strategy before Tactics.

While we can agree having the right technology is important, an organization should first ask the all too familiar question:  What keeps you up at night?  Understanding the key “pain points” in your recruitment efforts is critical.  Next, ask WHAT do you hope to accomplish by deploying a mobile solution?  Will it help by filling a particular gap in your recruitment efforts?  As much as I like to talk about mobile, the reality is that maybe mobile is not the right solution for what you are trying to accomplish.  Clarifying the basics needs up front and having a clear goal will ultimately determine a number of other “tactical” considerations.  Avoid a cookie-cutter approach.  Like any other mass marketing effort, develop a customized solution that is in line with the needs of your organization and target audience.

Tip #2: Selecting a Mobile Platform/Provider.

Once a clear strategy & objective has been determined, it will be much easier to proceed with selecting the “right” mobile provider.  When selecting a provider to host your mobile recruitment campaign, you should take time to consider whether they offer the level of service you need in order to properly execute your desired campaign.  For example, let’s say you’re interested in deploying an SMS (text-message) campaign and also need a mobile web presence.  Your initial goal may be focused on building a network of prospect talent via the mobile channel that your company can later engage. Your company might be interested in sending SMS/text-messages related to employment surveys, job alerts, career event info, or other company related updates, etc.  To do this, you will clearly want to identify an organization with a proven track record of delivering SMS solutions. The good news is that there are many providers out there that offer SMS services with flexible two-way text-messaging capabilities.  In addition, many of these companies are typically able to help create a mobile optimized web site, which (in my opinion) is a must have for any employer.

Clearly, determining the tactical part will be much easier if you first understand what you want and hope to accomplish. Avoid the temptation of trying to run before you walk. For now, stay away from trying to integrate trendy technologies such as QR codes, Bluecasting, GPS, etc. While I fully expect providers of such services to disagree with me, my advice is keep it simple and consider your broader audience. When building your talent network, you don’t want to inadvertently isolate your audience based on the technology you select. Start with the end in mind before spending countless hours trying to figure out which is the “sexiest” mobile technology to deploy, or who is the best provider to manage your campaign.

Tip # 3. Develop a Mobile Web Presence

Creating a mobile web presence is important.  Based on your “call to action” (i.e., what you are asking your audience to do during your mobile campaign) – you will ideally want to redirect users to a final landing page.  That landing page could be a mobile version of a company’s site (or a mobile app) that might include a brief “how to engage us” form, a specific job to view, a “click to call” number, or other relevant information a company wishes to display.  While this may sound a bit complicated, just remember, you do not (and should not) have to go it alone.  Keep in mind, there are companies that can help you build and launch your SMS campaign.  Some companies, such as Jobing, are equipped to create a fully functional mobile web version of your career portal.  If you prefer the mobile app route, you should consider AllTheTopBannanas (a company founded by Dave Martin).  Dave’s company is based out of the UK and has a strong track record of rapidly building out “a fully branded iPhone application for your business“.  In addition, they are scheduled to be on Android by the end of May then Blackberry by the end of June.  Definitely keep your eye on this company as you will likely hear more of them soon.

Tip #4: Time, Place, & Relevancy

My friend Mike Galyen said it best:  Time, Place, Relevancy is key with mobile.  And, you know what? He is spot on.  I could write an entire blog on this topic alone; however, suffice to say it’s important that we keep the audience in mind when developing a mobile  campaign.  If we fail to deliver information to our target audience with the proper context of time, place, and relevancy in mind, we will not likely see the level of return (or engagement) we expect.  Why is that?  Well, if you are running a mobile campaign targeted at attracting sales professionals, you clearly would not want to send text-alerts related to software development, project management jobs, etc. Keep it relevant and you’ll keep them engaged.

Oh, and remember this…

There are no short-cuts in mobile marketing. Everybody starts at ground zero when building a mobile network.  With mobile marketing, the success can often be attributed to the fact that it is 100% permission-based.  Mobile phone spam is illegal. Shally Steckerl (at Arbita), produced a very easy to understand post for recruiters on the topic of SMS-spam. There are strict regulations that govern the practice of mobile marketing and the fines for sending commercial text spam are often very severe. A single violation can potentially set you back $11K! So what’s the point? There are no quick fixes or short-cuts when deploying an SMS campaign. It requires planning, patience, and hard work. We all start from scratch and build our mobile network one “opt-in” at a time. If a prospect candidate is opting into your mobile “talent” network it’s because they want to engage with your organization.  We all know that the mobile is a personal device so it’s important we don’t abuse this channel.  Candidates want to engage with your organization and are waiting for you to communicate with them. By keeping the delivery of your content relevant, you are far more likely to engage the candidates successfully and retain their interest long-term.

Tip #5: Remember to Integrate

Mix it up!  Although mobile SMS is the most widely used DATA application on the planet, mobile as a standalone solution will not work. Consider fully integrating your mobile campaign across a wide variety of media channels (e.g., print, radio, tv, internet, etc).

Need real examples?

American Idol

Back in 2005, American Idol gave viewers the option to SMS (text) in their vote when selecting a favorite singer.  Amazingly, 41.5 million responded to this “call-to-action” and voted via SMS.  In 2006, the number of votes via text-messaging totaled 120 million.  The integration of SMS (text-messaging) with live TV was a success and certainly a history-making event.  They nailed the time, place, and relevancy concepts – hence the amazing results.

Obama Campaign

The Obama camp experienced great success in their use of SMS to communicate and engage their opt-in followers.  This was especially evident when Obama announced his VP selection via SMS. An estimated 2.9 million text messages were sent, which is the single largest mobile marketing event in history.

Although both examples above are above the norm, you don’t need to have a large budget to advertise your mobile campaign.  Think viral.  Start by advertising across the standard online channels such as a company careers site, a Linkedin page or group, a Facebook fan page, your company Twitter site or Youtube channel, podcast, etc.  Of course, don’t forget to rally the recruiting team and educate them on the mobile campaign.  Each Recruiter can also serve as an ambassador by advertising the mobile campaign on their signature, Linkedin/Facebook profile, personal tweets, etc.  If you are attending a professional conference as a speaker, make sure to add your SMS campaign to your presentation signature (front or last page).  Include the URL to your mobile site, or point them to where they can download your company’s mobile (careers) app.  Bottom line, advertise and promote wherever possible.  The idea here is to be creative and don’t allow budget to be a constraint.

Final thoughts…

I realize this is way more detail than Margo had requested; however, I provided the deep-dive to help others who did not have an opportunity to review “Recruiting on the Run” or sit in on the SHRM-Mobile Recruiting presentation.  There’s so much more that could be said on each of the topics presented above.  However, I hope the high level provides a starting point for those who are considering a mobile option as a compliment to their recruitment efforts.

Back in July 2009, I first blogged about an AR mobile app called Augmented ID. Initially conceived by a Swedish design company called TAT, Augmented ID uses mobile face detection to “recognize” individuals, what social networks they’re connected to, as well as other personal information they are willing to share. If you’re wondering whether this app reveals too much personal data, don’t be. The app requires both participants to use the mobile application in order to work. Users have the option of setting specific limitations on what can or cannot be viewed.

Today, the new and improved “Augmented ID” is known as Recognizr. Although the mobile app is not yet available for wide-spread use, Recognizr is expected to be available within the next couple of months. I don’t know about you, but I’m certainly looking forward to taking this app for a test drive!

Want to see Recognizr in action? Check out this video…




» Click here to get additional TAT news and updates.

If not, you should take a closer look at Lori’s profile because she’s helping to drive some cool innovation in the mobile recruiting space. In case you were unaware, Lori is the creative mind behind AutoSearch, a desktop and mobile app that was specifically designed to enable recruiting professionals to easily source for new talent online.

Lori’s Story…

I had the opportunity to speak with Lori directly. I was particularly interested in asking what inspired her to create the AutoSearch mobile application. Like many of us, Lori took a class on internet recruiting to become better acquainted with how to create and leverage Boolean searches for prospecting new talent online. What Lori very quickly realized was that she was spending more time and energy constructing search strings than actually connecting with candidates. She was convinced that there was a better way. She wanted to make the process of searching for prospect candidates less complicated. The result: AutoSearch for the iPhone.

Key features of the AutoSearch iPhone app:

» Click here to expand image view.

AutoSearch offers users a very simple platform for conducting recruiting (sourcing) searches via the mobile device. Here’s how it works:

» Step 1: AutoSearch landing page.

» Step 2: Users are prompted to enter their primary key search terms and location preference. (Note: At the moment, there is no save search feature. I believe creating one would certainly help with addressing a valid OFCCP concern of searching for candidates while using a mobile device. While the save feature is not available on the AutoSearch app today, my understanding is that they are planning on incorporating this function into a future release.) Refer to screen-shot in step 2.

» Step 3: AutoSearch is pre-configured to run your search query against multiple sites including Yahoo’s search engine, Linkedin, Twitter, Zoominfo, and Jobster. (Note: AutoSearch uses Yahoo exclusively and does not currently run any searches across Bing or Google.) Refer to screen-shot in step 3.

» Step 4: The search results are rendered in a consolidated format, making it easier for the user to scan the results. Refer to screen-shot in step 4.

I have used the iPhone AutoSearch app on several occasions and have found it to be very intuitive and easy to use. AutoSearch delivers what it promises and makes mobile recruiting simple. You don’t need to be a “Boolean Expert” to obtain your desired search results. However, to get the best results, it is helpful to include all your critical keywords when entering the details in the search field. This will help reduce the amount of search “noise” you get back in the final results. Keep in mind, the app is still in its early phase so expect that it will continue to evolve and get better as more people use it.

AutoSearch is currently selling for $4.99. You can download a copy by visiting the iTunes store. If you want to learn more, or want to stay current with what’s new, you can follow AutoSearch on Twitter or become an AutoSearch fan on Facebook.

Finally, here’s a video that demonstrates what AutoSearch has to offer…

(*Disclaimer: The views expressed on this post are solely mine. I was not paid to endorse this product.)

Is so, would you please do me a favor and follow the three instructions below?

1. First, go ahead, snap a photo of the “Heroes” image above.
2. Next, using your web-enabled mobile device, email that same photo to fun@snaptell.com
3. Finally, check your email for a follow up note from SnapTell and preview the link provided.

So what was the purpose of capturing a photo and emailing it to SnapTell?

Well, SnapTell has developed sophisticated image recognition technology that is absolutely amazing. Using any mobile device, simply snap a picture of the cover of any DVD, CD, Book or Video game, then send it directly to SnapTell as demonstrated above. Within seconds, SnapTell delivers additional information on the image you just emailed. Their image matching database includes millions of cover pictures and the accuracy is spot on. You can view their demo here, or even take it for a spin if you prefer the real-time experience.

According to SnapTell’s site, here are the major features of their “Snap.Send.Get” solution:

1. End-to-end mobile marketing solution
2. 100% opt-in mobile marketing
3. Works with all phones
4. Works with existing marketing collateral (Special bar-codes not required)
5. Fun to use by consumers
6. Real-time personalized, interactive communications
7. Easy to implement and deploy mobile marketing campaigns (Drag-and-drop GUI Campaign Manager)
8. Actionable metrics (Intuitive dashboard for easy navigation and tracking)

SnapTell as a Mobile Recruiting strategy?

Scenario #1:

Let’s assume for a moment that you represent a company that is contemplating a mobile recruiting campaign. Your goal is to attract (and hire) the “best and brightest” so you need a forward-thinking solution that will set your company above the competition. A company like SnapTell makes it super easy to develop a truly amazing mobile campaign. How? Well, with their “Snap.Send.Get” solution a hiring team is able to easily “drag and drop” specific images into the SnapTell image database to match with corresponding content (e.g., career site, job postings, open-house info, videos downloads, links, etc.) that can all be pushed to candidate’s mobile phone.

Now imagine attending a major campus recruiting event, professional career fair, or technology conference and your booth is equipped with SnapTell-ready images provided by your company. With some prompting by your print ads (or recruiting representatives), potential prospects could walk up to your booth, snap a photo, email it, and instantly receive a link that drives them to your mobile-enabled site (along with key information about careers, company details, where to apply, etc).

Scenario #2:

Imagine that “Rock-star” consultant, manager, or senior executive who is traveling through an airport. They notice a compelling ad that encourages them to snap a photo of an image, which then automatically redirects to your mobile-careers site, specific job listing, etc. Now, instead of wondering (hoping) whether someone noticed that expensive airport, billboard, or print ad, you now have the ability to accurately measure what ads are working vs. which are not. How’s that for metrics?

What’s the final take-away?

For the candidates:
SnapTell is fast and simple. No more ‘pecking’ at small characters or numbers into a tiny keypad. Get the information needed and walk away with a “wow, that company gets-it” impression.

For the employers:
SnapTell helps engage the consumer/prospective candidates by simplifying the mobile web experience. A key advantage of SnapTell’s solution is that hiring teams can easily access “real-time” stats on the effectiveness of a mobile campaign before ever leaving a campus recruiting event, career fair, conference, or any other scenario.

Does the idea of image recognition in recruiting sound too far-fetched? Maybe so; however, as mobile growth continues its domination in the world mass media, integrating a creative mobile recruitment campaign may make all the difference between hiring that next “Rock-star” or losing out to your competition. Ready or not, SnapTell is making a huge impact in the consumer space. Check out their impressive list of mobile campaigns here.

* For more details, I would highly recommend taking a closer look at SnapTell’s site. Oh, and if you are an iPhone user, you can download SnapTell’s free mobile app from the iTunes store. It rocks!

Voice-To-Text

In the past, I often relied heavily on memory, or, a scribbled note on a napkin. Today, I use Jott’s voice-to-text service which allows me dictate a memo to my mobile device. Within a couple of minutes, my memo is transcribed and sent to me via text message (or email if I prefer).

What is JOTT?

“Jott makes sure you stay on top of everything. With a simple phone call to 866-JOTT-123, you can capture notes, set reminders and calendar appointments, stay in touch with friends and family, and interact with your favorite web sites and services…all with your voice!” -Jott.com

As with most SaaS on the web, Jott offers both free and premium service.  Paid services offers much more functionality such as the ability to install, and use Jott for Outlook. It’s a nifty Outlook add-on which allows you to easily create e-mail messages, calendar items, and tasks by dictating them to Jott on an as needed basis.

Here’s a short video on Jott:

Jott is a must-have app for the mobile professional. If you are on-the-go and in need of a great way to transcribe your daily acition-items, I would recommend testing Jott’s (free) service. If you decide that Jott’s free offering is too basic, then there’s always the option to upgrade.

Remember, get comfortable now because the future is mobile…

Evernote allows you to easily capture information in any environment using whatever device or platform you find most convenient, and makes this information accessible and searchable at any time, from anywhere.

The latest release of Evernote for iPhone, version 1.4, introduces our most (MOST) requested feature: offline notes. We call them Favorites, and here’s how they work.

When viewing a note on the iPhone or iPod Touch, you’ll see a little gray star in left corner of the note title. Once the note is fully loaded, tap the star and that note instantly becomes a favorite. It’s now quickly accessible any time, even offline. To view your favorites, click on “Favorites” in the tab bar along the bottom of the application.

Great for the iPod Touch

This feature is particularly useful for iPod Touch users. Now you will be able to view selected notes even when outside WiFi range.

Planes, trains, and automobiles

With Favorites, you can access selected notes any time you like, no matter where you find yourself. So, whether you’re heading to the corner deli or to New Delhi, the information you need is always close at hand.

Evernote Blog.